Privacy Policy

Privacy Policy

Croopple Tech (Croopple Technologies Pvt. Ltd.)
Effective Date: 7 December 2025
Last Updated: 7 December 2025

Croopple Tech, operated by Croopple Technologies Pvt. Ltd. (“we,” “our,” or “us”), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, interact with us, or use our services related to web development, AI solutions, software development, and digital products.

By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to deliver our services effectively, improve user experience, and maintain platform security.

a. Information You Provide Directly

We may collect personal information when you:

• Fill out contact or inquiry forms
• Request a quote or consultation
• Sign up for newsletters or marketing updates
• Communicate with us via email, calls, or chat
• Submit project details or documentation

This information may include:

• Name
• Email address
• Phone number
• Company name
• Project requirements
• Messages or attachments you submit

b. Information Collected Automatically

When you visit our website, we collect certain information automatically through cookies and analytics tools, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring URL
• Geographic location (approximate)

This data helps us analyze website performance and improve user experience.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze traffic and behavior
• Deliver relevant advertisements

You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the collected data for the following purposes:

a. Service Delivery

• Responding to inquiries
• Providing quotes, support, or project communication
• Developing and improving our digital services

b. Service Improvement

• Understanding user behavior
• Analyzing traffic patterns
• Enhancing website performance and security
• Improving user experience through personalization

c. Communication

• Sending project updates
• Responding to support requests
• Sending newsletters or promotional messages (only if you opt-in)

d. Security & Fraud Prevention

• Identifying suspicious activity
• Protecting our systems, users, and data
• Ensuring compliance with legal requirements

We do not sell or rent your personal information.

3. Sharing of Information

We only share data with trusted third parties when necessary to operate our website and services, including:

a. Analytics & Measurement Tools

• Google Analytics (traffic measurement, behavior insights)
• Google Ads / Meta Ads (advertising performance, conversions)

b. Service & Hosting Providers

• Web hosting services
• Email delivery providers
• Security & monitoring tools

c. Legal & Compliance

We may share data when required to:

• Comply with legal obligations
• Enforce our policies
• Respond to lawful requests (court orders, investigations)

All third-party partners follow strict confidentiality and data protection standards.

4. Data Protection & Security Measures

Croopple Tech implements industry-standard technical and organizational measures to safeguard your data, including:

• SSL encryption on all web pages
• Secure servers and controlled access
• Regular security audits and updates
• Data minimization and limited access to authorized personnel
• Malware protection and vulnerability monitoring

While we take strong measures, no online transmission or storage system is 100% secure. Users share information at their own risk.

5. Your Rights (GDPR-Aligned)

Depending on your location, you may have the following rights regarding your personal data:

a. Right to Access

You may request a copy of the data we hold about you.

b. Right to Correction

You may request corrections to inaccurate or incomplete information.

c. Right to Deletion

You may request deletion of your personal data, subject to legal obligations.

d. Right to Withdraw Consent

You may opt out of marketing emails or withdraw consent at any time.

e. Right to Restrict or Object to Processing

You may request limitations on how your data is used.

To exercise any of these rights, contact us using the details below.

6. Cookies & Consent

When you visit our website, a cookie banner or notification may appear, giving you options to:

• Accept all cookies
• Manage preferences
• Decline non-essential cookies

By continuing to use the site, you consent to the storage and access of cookies as described in this policy.

7. Policy Updates

We may update this Privacy Policy periodically to reflect:

• Changes in legal requirements
• Updates to our services
• Improvements in our privacy practices

The updated version will be posted on this page with a new effective date. We recommend reviewing this policy regularly.

8. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, contact us at:

• Croopple Tech (Croopple Technologies Pvt. Ltd.)
• Email: info@crooppletech.com
• Website: https://www.crooppletech.com
• Office Address: Office No. 3, 41, Block Y, Mangolpuri, New Delhi, Delhi, 110083